FAQ

Q: How can I place an order?

A: Ordering from our store is easy! Simply browse our collection, add items to your cart, and proceed to checkout. You can choose your preferred payment method and shipping option, and we'll take care of the rest.

 

Q: How long will it take to receive my order?

A: We strive to ship out all orders as quickly as possible. Shipping times vary depending on your location and the shipping option you choose at checkout. Generally, you can expect to receive your order within 1-4 business days. Remote areas will take a little longer!

 

Q: What is your return policy?

A: We want you to be completely satisfied with your purchase from our store. If you're not happy with your item for any reason, you can return it within 7 days for a full refund or exchange. Please see our Returns page for more information.

Q: Do you offer international shipping?

A: No, currently we only deliver and operate within UAE!

Q: Are all your products authentic?

A: Yes, we take pride in the quality of service that we provide to our customers. products and 

 

Q: How can I contact customer service?

A: If you have any questions or concerns about your order, please don't hesitate to contact our customer service team. You can reach us by email or through the Contact Us page on our website. We're always happy to help!

 

Q: Do you take wholesale/bulk orders?

A: Yes, we do take wholesale/bulk orders. You need to contact us through Whatsapp to make bulk orders. We have special rates and conditions that needs to be followed for such orders. Note: There will be no refunds on wholesale/bulk orders.

 

Q: Are your invoices accepted by Amazon?

A: Yes, our invoices are generally accepted by Amazon as we are partnered with trusted distributors. We are not responsible if for some reason the invoice is not accepted.